Privacy Policy

Introduction

astronovae SARL ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website astronovae.top and use our beverage inventory tracking services.

Data Controller Information

The data controller responsible for your personal information is astronovae SARL, a company registered in Luxembourg with registration number RCSB824635. Our registered office is located at Boulevard Royal 61, 9979 Ettelbruck, Diekirch, Luxembourg.

Data We Collect

The personal data we collect includes information you provide directly to us and information we collect automatically when you use our services. We may collect the following types of personal information:

• Contact information (name, email address, phone number, company name)
• Communication records (enquiries, support requests, feedback)
• Technical information (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, click patterns)
• Cookie and tracking data (as described in our Cookie Policy)

How We Use Your Information

We process your personal data for various purposes based on different legal grounds. How we use your information depends on the services you use and your preferences:

• To provide and maintain our services
• To respond to your enquiries and provide customer support
• To send you technical notices, updates, and administrative messages
• To improve our website and services
• To comply with legal obligations
• For marketing purposes (with your consent)

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for specific processing activities
• Contract: When processing is necessary for the performance of a contract
• Legal obligation: When we need to comply with a legal requirement
• Legitimate interests: When we have a legitimate business interest

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and conducting business
• Legal compliance when required by law or to protect our rights
• Business transfers in the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose for processing.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates applicable data protection law. In Luxembourg, the supervisory authority is the Commission Nationale pour la Protection des Données (CNPD).